“You have to wait to be screwed, at their pleasure!” Hon. William Kabogo laments.
The first governor of Kiambu County, Hon. William Kabogo says, he’s done being a loyal customer to Toyota Kenya after 20 years, for what he calls, a value less relationship.
Via his Twitter account, Hon. Kabogo opens up how disappointed he is with Toyota Kenya for treating their clients as they wish without a care or urgency.
“You service your cars at Toyota Kenya for twenty years and one time they have no spare for your car and they tell you to wait for 4 to 5 weeks you decline and import yourself only to be shown the middle finger, issue is they do not accept parts from clients, you have to wait to be screwed at their pleasure. Kaende!” he says.
Hon. Kabogo speaks his mind without bias and is known for being a considerate politician but one can only be understanding to a certain point, this time he’s completely gutted by his long time service provider.
During his tenure as the Governor of Kiambu County, Kabogo initiated various projects, including the construction of roads, improvement of healthcare services, and sports facilities. He also introduced a program to support women and youth entrepreneurship, which aimed to reduce poverty in the county.
The businessman and politician understands how valuable customers are to any establishment and the fact that Toyota Kenya continues to treat their customers ruthless, Kabogo has decided to seek service elsewhere.
Kabogo owns several high end vehicles and has been a loyal client. The flamboyant Tujibebe Party leader will not entertain callous anymore for service he pays his hard earned money for.
“They don’t value relationships it’s their way or nothing. Someone tell me where to get good service for Toyotas; Lexus, Cruiser, Harrier etc,” he asks.
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